Voizematic Platform Superpowers
Every capability included at $0.25/min on standard plans. Enterprise features available on Business and Enterprise tiers.
Google Workspace Integration
- Google Calendar — book appointments live during calls, check availability in real time, send calendar invites before hang-up
- Gmail — send branded confirmation emails before the call ends, custom templates per agent
- Google Sheets — auto-log every call with transcript, outcome, contact info, sentiment, action items
- Google Drive — reference documents during calls, live-synced knowledge base from Sheets
Inbound Call Handling
- Answer every call instantly, 24/7 — 0 seconds hold time
- Unlimited concurrent calls — no busy signal ever
- Intelligent routing based on intent and caller history
- Caller ID lookup and personalized greeting for returning callers
- Conversation memory — remembers every previous caller across calls
- After-hours and holiday coverage without staffing
- 95% resolution rate without human involvement
Outbound Campaigns
- Upload contact lists — CSV, Google Sheets, or XLS
- TCPA-compliant auto-dialing with 2-layer DNC check
- Unlimited concurrent outbound calls via number pooling
- Call scheduling with time zone enforcement
- Voicemail drop for unanswered calls
- Retry logic for busy/no-answer
- Campaign pause, resume, and A/B testing
- Real-time campaign dashboard
Multilingual Support
- 34 languages with native voices
- Male and female voice variants for each language
- Mid-call language switching — no restart needed
- Languages: English, Hindi, Bengali, Punjabi, Gujarati, Marathi, Telugu, Kannada, Malayalam, Tamil, Spanish, French, German, Italian, Portuguese, Russian, Dutch, Polish, Czech, Finnish, Romanian, Turkish, Swedish, Arabic, Hebrew, Japanese, Korean, Mandarin, Vietnamese, Indonesian, Thai, Filipino, Malay
Call Intelligence Engine
- AI analysis of every call automatically
- Sentiment detection — positive, neutral, negative
- Outcome classification — booked, qualified, declined, transferred, voicemail
- Action items extraction from every conversation
- Custom business metrics — configure any data point to extract
- Trend analysis across campaigns and time periods
Compliance
- TCPA compliance built in — 2-layer DNC check before every outbound call
- TRAI compliance for India outbound calling
- AI disclosure in every call greeting (legally required)
- Calling window enforcement (8am–9pm local time)
- Instant opt-out handling
- GDPR-compliant data handling with DPA available
- HIPAA-ready with BAA for healthcare customers
Platform Capabilities
- No-code agent builder — live in 15 minutes
- REST API for custom integrations
- Webhooks on all call events
- Knowledge base — PDF, URL, text, Google Sheets (live sync)
- Live call monitoring with real-time transcript
- Custom integrations via webhooks to any CRM
- White-label available ($3,499 one-time)
Enterprise Features
- Voice cloning — clone your own voice or create custom brand voices
- Assisted (warm) call transfer with context summary
- Real-time agent whisper on live calls
- Advanced call governance and audit logging
- Multi-agent management dashboard
- Dedicated account manager and SLA
- BYOP — Bring Your Own Provider (custom telephony)
- Custom retention policies for recordings and transcripts