Voizematic Platform Superpowers

Every capability included at $0.25/min on standard plans. Enterprise features available on Business and Enterprise tiers.

Google Workspace Integration

• Google Calendar — book appointments live during calls, check availability in real time, send calendar invites before hang-up
• Gmail — send branded confirmation emails before the call ends, custom templates per agent
• Google Sheets — auto-log every call with transcript, outcome, contact info, sentiment, action items
• Google Drive — reference documents during calls, live-synced knowledge base from Sheets

Inbound Call Handling

• Answer every call instantly, 24/7 — 0 seconds hold time
• Unlimited concurrent calls — no busy signal ever
• Intelligent routing based on intent and caller history
• Caller ID lookup and personalized greeting for returning callers
• Conversation memory — remembers every previous caller across calls
• After-hours and holiday coverage without staffing
• 95% resolution rate without human involvement

Outbound Campaigns

• Upload contact lists — CSV, Google Sheets, or XLS
• TCPA-compliant auto-dialing with 2-layer DNC check
• Unlimited concurrent outbound calls via number pooling
• Call scheduling with time zone enforcement
• Voicemail drop for unanswered calls
• Retry logic for busy/no-answer
• Campaign pause, resume, and A/B testing
• Real-time campaign dashboard

Multilingual Support

• 34 languages with native voices
• Male and female voice variants for each language
• Mid-call language switching — no restart needed
• Languages: English, Hindi, Bengali, Punjabi, Gujarati, Marathi, Telugu, Kannada, Malayalam, Tamil, Spanish, French, German, Italian, Portuguese, Russian, Dutch, Polish, Czech, Finnish, Romanian, Turkish, Swedish, Arabic, Hebrew, Japanese, Korean, Mandarin, Vietnamese, Indonesian, Thai, Filipino, Malay

Call Intelligence Engine

• AI analysis of every call automatically
• Sentiment detection — positive, neutral, negative
• Outcome classification — booked, qualified, declined, transferred, voicemail
• Action items extraction from every conversation
• Custom business metrics — configure any data point to extract
• Trend analysis across campaigns and time periods

Compliance

• TCPA compliance built in — 2-layer DNC check before every outbound call
• TRAI compliance for India outbound calling
• AI disclosure in every call greeting (legally required)
• Calling window enforcement (8am–9pm local time)
• Instant opt-out handling
• GDPR-compliant data handling with DPA available
• HIPAA-ready with BAA for healthcare customers

Platform Capabilities

• No-code agent builder — live in 15 minutes
• REST API for custom integrations
• Webhooks on all call events
• Knowledge base — PDF, URL, text, Google Sheets (live sync)
• Live call monitoring with real-time transcript
• Custom integrations via webhooks to any CRM
• White-label available ($3,499 one-time)

Enterprise Features

• Voice cloning — clone your own voice or create custom brand voices
• Assisted (warm) call transfer with context summary
• Real-time agent whisper on live calls
• Advanced call governance and audit logging
• Multi-agent management dashboard
• Dedicated account manager and SLA
• BYOP — Bring Your Own Provider (custom telephony)
• Custom retention policies for recordings and transcripts

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