Voizematic AI Voice Agent Features

A complete platform to build, control, monitor, and scale AI voice agents whenever your business needs them.

Platform Architecture — 5 Layers

• Conversation Engine — real-time AI speech
• Call Infrastructure — inbound/outbound handling
• Intelligence & Memory — knowledge base, context, memory
• Control & Analytics — monitoring, reporting, export
• Security & Compliance — TCPA 2-layer DNC, GDPR-aligned, CASA Tier 2

Real-Time Voice Conversation Engine

• Real-time speech-to-speech conversations
• Natural turn-taking and interruptions handled correctly
• Context-aware responses during live calls
• Human-like pacing and voice control

Built for real human-like phone conversations — not scripted IVR flows.

Advanced Call Handling & Routing

• Inbound and outbound call handling, 24/7
• Call routing based on logic and intent
• Direct and assisted (warm) call transfers to human agents
• Call recording, AI short summary, full transcript and logs

Every call is tracked, recorded, and handled with full control.

Agent Intelligence & Memory Control

• Prompt-based agent behavior control — set in plain English
• Knowledge base attached per agent (PDFs, URLs, Google Sheets, text)
• Conversation memory across calls (configurable per plan)
• Post-call summaries and AI-extracted insights

You control what your AI remembers — and what it doesn't.

Voice Workflow Automation

• Trigger actions based on conversation outcomes
• Connect calls to follow-ups and workflows
• Custom logic without writing code
• Works alongside existing business tools via webhooks

Voice becomes the system trigger — not another disconnected tool.

Monitoring, Analytics & Performance Insights

• Real-time call monitoring — live transcript as call happens
• Call-level analytics and outcome tracking
• Agent performance tracking across campaigns
• Exportable transcripts and summaries to Google Sheets

Complete visibility into every conversation — live or completed.

Language, Voice & Global Support

• 50+ languages with native voices — multi-language conversations
• Voice and accent control — male/female per language
• Mid-call language switching per agent
• Consistent experience across regions

One platform. Consistent voice experiences across all languages and regions.

Security & Compliance

• TLS 1.3 encryption for all platform traffic; stored data is access-controlled but not encrypted at rest
• TCPA 2-layer DNC compliance built in
• GDPR-compliant with DPA available
• Not for PHI — we do not sign BAAs
• Role-based access controls, MFA and audit logging (no SOC 2 or ISO 27001 certification)

Google Workspace Integration

• Google Calendar — live appointment booking during the call
• Gmail — confirmation emails sent before call ends
• Google Sheets — all call data exported automatically
• Google Drive — reference knowledge base documents

View pricing (no monthly fee, from $0.05/min) | Get started in 15 minutes | Build your agent

Watch it work

• Voizematic AI Promo — A short overview of the Voizematic platform.
• Voizematic AI — Turn Calls into Insights & Actions — How the Call Intelligence Engine turns every call into sentiment, outcome and next-action data.

More demos on the Voizematic YouTube channel.

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