AI Voice Agent Best Practices

Get more from your AI voice agents with proven strategies from thousands of real campaigns.

Call Script Design

Great AI calls start with a clear system prompt. Define: who the agent is, what it can do, what it cannot do, and what happens when it cannot help. Keep the opening under 10 seconds — get to value immediately.

TCPA Compliance

Always maintain a DNC list and honour opt-outs in real time. Schedule calls only within legally permitted hours for the recipient's time zone. Use our free TCPA compliance checker before running campaigns.

Objection Handling

• "Not interested" — Acknowledge without pressure, ask one clarifying question
• "Call me back later" — Offer a specific time using the callback scheduler
• "Is this a robot?" — Train your agent to be honest and pivot to value

Measuring ROI

Track: connection rate, conversation rate, conversion rate, and cost per outcome. Use Voizematic Analytics to export these metrics to Google Sheets automatically.

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